MichaelDike replied

32 weeks ago


I am having a problem importing Mp4 files into X2. When I try to import the file, I get the error:Unable to open file [filename] File format mismatch.I can open and view the file with other applications. The files are from a GoPro Hero HD. I have installed the Service Pack 2, which says it addresses an issue with importing Mp4.
Can X2 import Mp4 files? What could be the problem? Any suggested solutions?

Please help.

I didn't find the right solution from the Internet.

Vendor Management Solution Example

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